Last updated November 14, 2026
You can cancel or reschedule an appointment at no charge using the link in your confirmation email, or if you email owner@example.invalid before the appointment.
If you paid in advance for work we have not started, we will refund you in full. If you are unhappy with completed work, email owner@example.invalid within 14 days; we will put it right or, where that isn't possible, agree a fair refund.
Refunds go back to the card you paid with.